Frequently Asked Questions
Everything you need to know about your Allure experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items and intimate apparel are final sale for hygienic reasons.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
At Allure The Brand, we prioritize ethical manufacturing. 80% of our current collection is made from organic or recycled fabrics, and we are working toward 100% sustainability by 2025.
Can I change my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can request a change within 1 hour of purchase by contacting our support team, but we cannot guarantee modifications once an order has entered the fulfillment stage.